News

❗Walk in Flu clinic ❗ We will be holding a walk in Flu clinic for eligible patients (No appointment needed) on Thursday 14th December from Pett Village Hall, Pett Rd, Pett, … [continue] Walk in Flu clinic Pett Village hall

We are currently struggling with a large volume of IT issues. Its been no secret that integration of the computers has not gone smoothly. The digital  teams are still working … [continue] Merger update 30th October

This merger represents an opportunity to further improve our service and make local General Practice, fit for the next decade and beyond. Contrary to negative press in the national media, … [continue] How the modern GP / Cloud telephony system is designed to help us all. ( or ways to improve access for patients )

Due to staff shortages reception at the Beaconsfield road site will be closed Wednesdays, Thursdays and Fridays until further notice. Please call 01424 755355 or go to our Harold Road … [continue] Important notice.

Online platforms update – 6.10.23   We are in the process of re authorising our online access users, you will receive an email with new codes to link you to … [continue] Online platforms update – 6.10.23

🚫IMPORTANT INFORMATION 🚫 2.10.23 –  We would like to thank you for your understanding during this merger process. We are confident that the Clinical system will be available again by … [continue] Update re Merger 2.10.23

Due to the coming together of Beaconsfield Road surgery and Harold Road surgery, the Beaconsfield road systems will be out of action between Friday 29.9.23 & Tuesday 3.10.23 THIS MEANS … [continue] * Access during merger process *

Dear patients, Due to the merge of both Beaconsfield Road surgery and Harold road surgery becoming formally ‘The Hill Surgery’ from Monday 2nd October, Engage Consult and The facility to book appointments online will … [continue] Important information about the Beaconsfield Road Surgery and Harold Road Surgery merger

The proposed coming together Harold Road Surgery and Beaconsfield Road Surgery HRBR merger letter to patient We are pleased to announce that Harold Road Surgery and Beaconsfield Road Surgery have … [continue] Proposed Merger

With the bank holiday period fast approaching, we would like to remind patients that we will be closed Monday 29th May 2023. If you require urgent medical assistance on this … [continue] May 29th Bank Holiday Closure

Please remember that Minor Injury Units and Urgent Treatment Centres are available to help they need during the Easter weekend and junior doctor industrial action. People can walk in to … [continue] Easter Holidays

Please remember to order your repeat prescriptions before the Easter bank holiday weekend. You can order these through a number of different apps and online services. The NHS App is … [continue] Use the NHS App to help this Easter

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· We would request that patients still wear a face covering. · Appointments for on-the-day CANNOT be booked on Reception; please could patients telephone our dedicated specialist appointment line. · … [continue] ACCESS FOR PATIENTS

Share your views in this short survey by 17 March to help us create better ways to support people across East Sussex to access advice about managing their money. Like millions of … [continue] Share your views in this short survey by 17 March to help us create better ways to support people across East Sussex to access advice about managing their money.

What is Healthy Living for people with type 2 diabetes? Healthy Living is a free online NHS service for people living with type 2 diabetes. It provides knowledge and information … [continue] What is Healthy Living for people with type 2 diabetes?

Stay safe and healthy abroad If you are travelling abroad you may need to be vaccinated. Please complete the online travel questionnaire. We will then arrange an appointment (telephone or … [continue] Travel health

Click here for the latest newsletter. **Please note that the Diabetes forum advertised in the newsletter has been cancelled.

This is the first winter without pandemic restrictions in two years, and you and your children may be more susceptible to the usual winter bugs and viruses this year. There … [continue] What you need to know – advice for parents and carers this winter

Find out your risk of type 2 diabetes Finding out your risk of type 2 diabetes only takes a few minutes. It could be the most important thing you do today…. To calculate your … [continue] Find out your risk of type 2 diabetes

This free service for East Sussex residents offers telephone advice for anyone struggling to afford to keep warm at home, with money-saving advice and tips on how to stay warm … [continue] What is the Warm Home Check service?

How to ease back pain yourself Back pain often improves on its own within a few weeks. There are things you can do to help speed up your recovery. Do: … [continue] Back pain advice

Appointments requested at the surgery are for a wide range of patient issues, everything from a minor query about a regular medication request, to cancer care. Appointments are allocated on … [continue] Appointment bookings

We are currently seeing an increase in incidents of abusive behaviour towards our team. The Practice takes it very seriously if a member of staff or one of the doctors … [continue] Violent or abusive behaviour

We have been reviewing our telephone system and looking into ways to improve the patient experience. As a result, a new system is now in place where patients have the … [continue] Improvements to telephone system

Did you know, you can now get Emergency Contraception on line – just use the attached link and enter your details and free emergency contraception will be sent out to … [continue] Emergency Contraception

Before you visit one of our Emergency Departments please stop and think. Do you need urgent care today or can your GP, pharmacist or 111 help you more quickly? This … [continue] Choose the right care

132 patients failed to attend face-to-face appointments across our sites during June. If you cannot attend an appointment for any reason please inform us as soon as possible in order … [continue] Missed appointments

Dear Patients You may have heard about the proposal to move the Fairlight Surgery to larger premises on the Ore Clinic site. The original Beaconsfield Road site would be kept, … [continue] A Message from your Patient Participation Group (PPG)