Reception – 01424 755355 option 3

Missed appointments

36 patients failed to attend booked face to face appointments with clinicians last week at our practice sites. If you are unable to keep an appointment, please let us know so that we can offer it to someone else.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Due to an increase in the number of wasted appointments through patients failing to attend without informing the surgery it has become necessary to implement the following policy:
If you fail to attend for 3 appointments with a doctor or a nurse you may be removed from the practice list and be requested to find an alternative practice.
Help us to help you.