This free service for East Sussex residents offers telephone advice for anyone struggling to afford to keep warm at home, with money-saving advice and tips on how to stay warm for less. It also provides eligible households with a holistic home energy efficiency assessment. This can include:
- advice on how best to keep your home warm and reduce energy costs
- advice on financial support available to help with heating costs
- small home improvement measures such as pipe insulation, draught-proofing or boiler service
Who can apply for a free home visit?
For the home visit element of the service you need to:
- Own your own property or rent it privately in East Sussex (the owner’s permission may be needed before improvement works can take place)
AND
- either be on a low income* and be living with a long term condition or a disability, or;
- be receiving one of the following benefits: Child Tax Credit, Working Tax Credit, Universal Credit, Pension Guarantee Credit and/or Pension Savings Credit, Income Support, Income-based Jobseeker’s Allowance (JSA), Income-related Employment and Support Allowance (ESA).
* income thresholds vary depending on the size of your household, please get in touch to find out more.
How to apply
To get in touch with us you can:
- fill in our simple online enquiry form
- text WARM to 80011
- call 0800 464 7307
For information about how we use your data please read the Warm Home Check service privacy notice.
If you have recently received a communication about the Green Homes Grant Local Authority Delivery Phase 2 (LAD2) scheme please read this important message.
