Reception – 01424 755355 option 3

Complaints and compliments

We are very interested in YOUR views of the services we are providing. If there is something that we are doing well and you would like to tell us about it – or something that we could be doing better – please speak to a Receptionist or ask to see the Practice Manager.

If you would like to make a formal complaint you can do this in writing or by speaking with the Practice Manager – in person or by telephone (01424 755355).

Ask at reception for more information about how to make a complaint or take a copy of our ‘Complaints & Comments Leaflet’ which is available in the waiting room or at the bottom of this page.

We want to provide the best possible service for all our patients.

Complaints & Comments leaflet

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception or email [email protected]

CCG contact information

East Sussex:

NHS East Sussex Clinical Commissioning Group, Sackville House, Brooks Close, Lewes, East Sussex, BN7 2FZ

Website: https://www.eastsussexccg.nhs.uk/